
FAQ
What about the back legs?
What about the back legs?
In most cases, a dog’s back nails naturally file down during regular walks.
Keeping the front nails trimmed is the main priority, since the front paws support most of your dog’s weight. This is where pressure, posture, and discomfort from uneven distribution typically occur.
Front nails also grow faster and absorb more impact, so they require more consistent care. If the back nails ever need trimming, it’s usually less frequent and easier to manage.
Can it damage the pads?
Can it damage the pads?
The filing surface makes contact with the nail tip, not the paw pad. There are no forced movements—your dog scratches voluntarily and at their own pace.
When used properly and supervised, it does not harm the pads. Compared to physically restraining the leg and clipping, it is generally a gentler approach.
Is it safer than cutting?
Is it safer than cutting?
Yes. Since there is no direct cutting involved, you avoid the risk of trimming too short or hitting the quick. It’s a more gradual and less stressful option, especially for nervous dogs.
Does it really work?
Does it really work?
Yes. The board is built with a safe filing surface that slowly files down the nail little by little while your dog scratches to reach the reward.
It does not cut suddenly, but instead files gradually, lowering the risk of injury.
Does it fit all sizes?
Does it fit all sizes?
Yes. It is designed to work for small, medium, and large dogs.
The filing surface is durable and effective regardless of the nail’s size.
Is it easy to clean?
Is it easy to clean?
Absolutely. It is made for convenient and repeated use. Simply remove any leftover treats and wipe the surface with a damp cloth if needed.
How do I track my order?
How do I track my order?
Once your order ships (within 1–2 business days), you will receive an email notification with your tracking number.
You can click the link in that email or enter the number directly on our “Track Your Order” page.
If you have any questions, please contact our support team.
Shipping and Returns
Shipping and Returns
Shipment
We offer free shipping, with tracking and insurance included on all orders.
Orders are processed within 1–2 business days, and delivery takes approximately 6–9 business days. Tracking information is sent by email once your order has shipped.
Returns
Your purchase is covered by our 90-day warranty. If something isn’t right, contact us and we will help resolve it.